Helping You To Make The Most Of Your Business.
KBK Consulting Provides Business Management and Education Services for the Home Care Industry.
Educational Programs
Customer Service Programs
- Your Key to Customer Satisfaction
- Teamwork Development
- Handling Complaints and Irate Customers
- The Language of Positive Communication
- Effective Questioning and Listening
- Exceeding Customer Expectations
- Value-Added Service
- Effective Telephone Skills
- The Art of Satisfying Customers
- Service Recovery
- Empowerment
- Total Quality Service
Nursing Continuing Education Programs
- Diabetes: Trends and Technology
- Domestic Violence
- HIV Update
- Interpretation of Clinical Laboratory Tests
- Management of Inotropic Therapies At Home
- Medical Errors
- Nutrition and Aging
- Nutrition Support Overview
- Overview of Home Care
- Overview of Vascular Access Devices
- Pediatrics - Practical Approaches to Home Care
- Practical Aspects of Competency Assessment
- PICC Insertion Certification
- Wound Care: Trends and Technology
Additional programs are available upon request.
KBK Consulting, LLC is accredited as a provider of Continuing Education in Nursing by the Florida Board of Nursing. Provider number: NCE3544.